Question 1

What is ChataMart?

Accepted Answer

ChataMart is a WhatsApp-first local storefront platform that helps Nigerian businesses sell online, manage orders via WhatsApp, and get paid through bank transfers — no app download required for buyers.

Question 2

How do I open a business page?

Accepted Answer

Click "Open Your Business Page" on the homepage, sign up with your email, and follow the guided setup. You'll have a live store link you can share on WhatsApp within minutes.

Question 3

How do payments work?

Accepted Answer

Buyers pay directly into your bank account via transfer. You add your bank details to your store dashboard, and they appear on the checkout page for customers.

Question 4

Is ChataMart free to use?

Accepted Answer

Yes! Our Starter plan is completely free — you get a store page, up to 20 products, and WhatsApp order notifications at no cost.

Question 5

How does delivery work?

Accepted Answer

You handle delivery yourself or use any logistics provider you prefer. ChataMart collects the buyer's address so you can arrange fulfilment.

Question 6

Can I claim an existing business page?

Accepted Answer

If someone created a business page with your phone number, you can claim it by verifying ownership through an OTP sent to your WhatsApp.